How Evernote does Self-Service with Zendesk

Zendesk on Zendesk: How we provide multichannel support at scale

Turning customer feedback into actionable insights

What’s New at Zendesk: August 2017

Live chat
<5 min.

Unleash the Power of your Ecommerce Site with Live Chat

Reaping the ROI of Multichannel Support and Increased Agent Efficiency

Meet Answer Bot

Conversion Tracking in Chat

Skills-Based Routing in Zendesk Chat

Roles in Zendesk Chat

Support and Chat

Customer satisfaction surveys in Zendesk Support

Ticket Forms in Zendesk Support

Groups in Zendesk Support

Better customer experiences with omnichannel engagement

Forrester: Engagement Costs Continue To Rise Even With Digital

Growing sales and conversions with Zendesk Chat, featuring internet retailer Happy Socks

Forrester: Win Funding For Your Customer Service Project

Creating a workflow fit for collaboration

Forrester: How to build customer trust more quickly

Introduction to Zendesk Apps Marketplace

Analytics
<5 min.

Keep customers happy with data-driven CX

Simplify your support operation as you scale

Zendesk on Zendesk: How we expand support beyond customer service

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