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Happy Employees Mean Happy Customers: Creating a World-Class Internal Culture

Last updated August 20, 2014

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Most companies believe that what’s most important is training employees to provide great service. But what’s equally important is making sure employees provide great service to their internal customers and coworkers, too. After all, happy employees means happy customers.

Watch this 1-hour webinar, where customer service expert Dave Murray walks us through steps for creating a world-class internal culture. He’ll explain how treating employees the same way you want your customers to be treated results in a better customer experience. You’ll learn simple tips and tricks you can put into practice today to make team members feel both valued and important. This webinar is a must-see for managers and teams who want to create a better customer experience, from the inside-out.