Passer directement au contenu principal

Article 1 min read

Virtual events guide for startups

Businesses and startups alike around the world are rethinking how they work and meet, as well as how they reach out to their customers.

Par Pedro Muller

Dernière mise à jour September 21, 2021

Businesses and startups alike around the world are facing a similar problem. All must have to rethink how they work and meet, as well as outreach to their customers.

For many, virtual events were one of the most effective and impactful ways to engage directly with both potential clients and current customers. During these unprecedented times, face-to-face events are not possible so many are turning towards a digital solution. For some, this will be their first time navigating various tools to deliver a virtual event and strategy.

To help your startup make this transition as painless as possible, the Zendesk for Startups team compiled a how-to guide to building your upcoming virtual event, from planning to execution.

We hope this framework will come in handy for you and your teams as you do your part to keep moving forward, staying together with social distancing, safe and healthy.

If you are looking for additional guidance, our recent Zendesk Ask Me Anything discussion features Zendesk leaders sharing how Zendesk has prepared for the pandemic, and how our company has quickly mobilized our employees to be remote. In another recent blog post, we also discussed how COVID-19 is impacting customer experience, and what we can do to help each other during these difficult times.

Check out the full events guide here.

Articles associés

Article
4 min read

The 3 biggest AI missteps CX leaders make + how you can avoid them and succeed

CX leaders have long been asked to anticipate customer needs, empower agents, and deliver seamless service…

Article
3 min read

Zendesk AI customers are building teams of super agents: 3 ways you can too

Agents have long battled overloaded queues, inefficient workflows, and the constant pressure to deliver fast, personalized…

The quantifiable impact of Zendesk AI

Discover how Zendesk AI can help organizations improve their service operations in our latest report, conducted by Nucleus Research.

Nucleus Research report: Zendesk vs. Freshworks

Nucleus Research found that users prefer Zendesk vs. Freshworks due to our ease of use, adaptability and scalability, stronger analytics, and support and partnership.