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Leverage customer tutorials to educate your audience, create trust, and attract new buyers.
Customer Service Week is the first full week in October that celebrates the value of customer service, and most importantly, the teams on the frontlines of the customer journey. Here's how to celebrate it and show agent appreciation year-round.
New Zendesk app integrations are here. Learn all about how these new integrations can ease workloads for your sales and support teams.
Do-not-reply emails can help ease the burden on support reps. But you should proceed with caution.