Comment Evernote utilise Zendesk pour le self-service

Zendesk on Zendesk: How we provide multichannel support at scale

Turning customer feedback into actionable insights

What’s New at Zendesk: August 2017

Live Chat
<5 min

Unleash the Power of your Ecommerce Site with Live Chat

Reaping the ROI of Multichannel Support and Increased Agent Efficiency

En savoir plus sur Answer Bot

Conversion Tracking in Chat

Skills-Based Routing in Zendesk Chat

Roles in Zendesk Chat

Support and Chat

Customer satisfaction surveys in Zendesk Support

Ticket Forms in Zendesk Support

Groups in Zendesk Support

IDC: Multichannel Support, Why should companies care?

Votre guide de l'assistance omnicanal

L’assistance omnicanal en toute simplicité avec Zendesk

Des expériences client supérieures grâce aux communications omnicanal

Forrester: Engagement Costs Continue To Rise Even With Digital

Growing sales and conversions with Zendesk Chat, featuring internet retailer Happy Socks


Forrester: Win Funding For Your Customer Service Project

Employee Satisfaction Survey Guide

Creating a workflow fit for collaboration

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