Moving from platform to best of breed

Forrester: Transform Customer Processes And Systems To Improve Experiences

How Zendesk scaled to 100,000 customers in 150+ countries: simply and beautifully

How LimeBike rides past the competition with a world class customer experience

How Dollar Shave Club implemented AI with Zendesk

Rapport sur le service client multicanal

IDC : soutien aux initiatives portant sur l’expérience client

4 tendances clés pour les retailers pour les périodes de vacances et fêtes 2018

Nouveautés Zendesk : novembre 2017 – Europe

Nouveautés Zendesk : novembre 2017 – Asie Pacifique

Nouveautés Zendesk : novembre 2017 - Zendesk - Amériques

Rapport sur la communication avec les clients de Gartner

Analyses
<5 min

Tips to improve your phone support with reporting and analytics from Zendesk Talk

Analyses
<5 min

From support analytics to customer analytics: data is your competitive advantage

Forrester on the future of omnichannel commerce

Gartner predicts the future of CRM and customer experience

Zendesk & Optimizely: Raising the Bar as a Customer Support Leader

Providing a great customer experience during the holiday rush

Live Chat
<5 min

Zendesk on Zendesk: How we provide live chat support

The Future Of Customer Service Experiences

Optimiser les interactions pour offrir l’expérience client de demain

Mediaocean développe de meilleures équipes de service client et de contenu grâce à Zendesk

Comment Evernote utilise Zendesk pour le self-service

Zendesk on Zendesk: How we provide multichannel support at scale

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