Travaillez en équipe sur le self-service grâce à la Publication d’équipe

Moving from platform to best of breed

Forrester: Transform Customer Processes And Systems To Improve Experiences

How Zendesk scaled to 100,000 customers in 150+ countries: simply and beautifully

Research links volunteering with happier employees and customers

How LimeBike rides past the competition with a world class customer experience

How Dollar Shave Club implemented AI with Zendesk

L’approche omnicanal de Zendesk

Améliorez votre self-service en utilisant les bonnes mesures

Rapport sur le service client multicanal

IDC : soutien aux initiatives portant sur l’expérience client

4 tendances clés pour les retailers pour les périodes de vacances et fêtes 2018

Nouveautés Zendesk : novembre 2017 – Europe

Nouveautés Zendesk : novembre 2017 – Asie Pacifique

Nouveautés Zendesk : novembre 2017 - Zendesk - Amériques

Gartner’s Customer Engagement report

Analyses
<5 min

Tips to improve your phone support with reporting and analytics from Zendesk Talk

Analyses
<5 min

From support analytics to customer analytics: data is your competitive advantage

Forrester on the future of omnichannel commerce

Gartner predicts the future of CRM and customer experience

Zendesk & Optimizely: Raising the Bar as a Customer Support Leader

Providing a great customer experience during the holiday rush

Live Chat
<5 min

Zendesk on Zendesk: How we provide live chat support

The Future Of Customer Service Experiences

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