Expérience client
Plus de 10 min

How Brooklinen woke up the bedding industry by going direct-to-consumer

Comment fournir un self-service d’excellence

Guide de l’expérience client

Rapport Magic Quadrant 2018
de Gartner consacré aux centres CRM d’engagement client

Travaillez en équipe sur le self-service grâce à la Publication d’équipe

Rethinking phone support with Zendesk Talk

How Harry’s built a world-class customer support team with Stella Connect and Zendesk

Help more customers in less time – Americas

What’s New at Zendesk: September 2018 – Americas

Une identité partagée pour promouvoir la fidélité des clients

Customer service trends: faster, cheaper, and more human

Understand and act on your ticket data with Insights reporting

Debunking the myths of omnichannel customer experience

How to get started with Omnichannel Customer Engagement

Tapping into the powerful combination of Support and Chat, featuring MeUndies

How 360 Payments uses collaboration tools to provide seamless customer support

Optimizing your support operations as you scale with Zendesk

How Discord scaled to support 46m monthly active users

Expert Roundtable: How AI Creates Better, Proactive Customer Experiences

Expert Series: Extending the Zendesk data model with Custom Objects

(Comparez vos résultats) Les mesures de référence pour les organisations de service client - Amériques

(Comparez vos résultats) Les mesures de référence pour les organisations de service client - Europe

Expert Series: 5 Tips to Grow Sales using Zendesk Chat

How Squarespace surpasses customer expectations with 24/7 self-service support

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