Great support and a consistent brand experience shouldn’t stop when customers connect with businesses on the go.
Zendesk's remote helpdesk software helps companies meet customers–and their expectations–whether they’re online, in line, or just waking up.
The inside scoop
Zendesk Support is a help desk. It's remote support. It's ticket management. Go ahead call it help desk software but don't try to tie it down. It's free range after all. And, it connects you to your users wherever they roam on whichever channel they love. All of this, wrapped up in a beautifully simple package that makes everyone go.....awe! (Save the bow.)
Did you know?
- Differentiate support by engaging with customers on new channels
- Build rapport with customers by meeting them where they already are
- Resolve problems quickly with faster response rates on SMS
We have more to say about this. Have a look below.
The benefits of remote helpdesk software are almost unlimited. Learn more about how it can help you give your customers the best support: