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Google Forms

This integration connects Zendesk's action builder to Google Forms, enabling automated workflows for form lookups and survey response searches within support processes.

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À propos de ce connecteur

The Google Forms integration allows Zendesk admins to connect action flows to Google Forms, automating workflows that involve retrieving form information and searching through survey responses. By integrating these external systems, organizations can improve collaboration and maintain seamless experiences across multiple platforms. The integration enables data retrieval from Google Forms directly within Zendesk support processes, streamlining operations without switching between systems.

Actions

Les actions suivantes sont disponibles

  • Lookup form

  • Search responses

Captures d’écran

Détails du connecteur

Prérequis

All Suites: Team, Growth, Professional, Enterprise, or Enterprise Plus
Support: Team, Professional, or Enterprise
Must authorize Google scopes: forms.body.readonly, forms.responses.readonly, and drive

Comment connecter

In Admin Center, go to Apps and integrations > Actions > Action flows
Create or edit an action flow
Under External actions, select Google Forms
Click Connect
Follow Google Form's authentication prompts

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