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Super Duper Search
Search Zendesk configuration and export clean, branded Excel workbooks.
Fonctionne avec
Support
Développeur
LaPlante ManagementAbout this app
Understanding a Zendesk setup means looking beyond individual records to the rules, content and configuration behind them. Super Duper Search brings that discovery together with readable Excel workbooks, helping admins inspect details, review workflows and prepare useful handovers. Search for an answer, then take the relevant configuration into a workbook your team can review.
Why teams use Super Duper Search
Hand over readable configuration workbooks instead of assembling notes and screenshots.
Understand each macro or rule in context, with its actions and conditions grouped together.
Move from a workbook finding to its source using linked record IDs.
Review comment wording without HTML tags getting in the way.
Revisit saved searches across admin, Dynamic Content and Help Center catalogs.
Export individual sections or combined workbooks as often as needed, with no workbook-count quota.
Make configuration easier to review
Use exports for team handovers, workflow cleanup and change reviews. Coverage notes show what was retrieved and what remains unavailable. Combined workbooks are configuration snapshots, not full-instance backups.
How it works
Search records or load a catalog.
Inspect matches and coverage.
Export a section or combined workbook.
Data and fit
Searches and workbook generation run in your browser using your Zendesk permissions. Saved searches stay locally by account and agent. Exports stay where you save them. Zendesk Marketplace and Stripe handle subscriptions. Optional Contact Support sends your message and displayed account/agent details through a Zendesk ticket or email draft. Results are not attached automatically. SDK and optional brand images use HTTPS. Privacy.
Available data depends on role, plan and API support. Indexing can lag; partial coverage is labeled. API and browser limits apply.
Grown by LaPlante Management
This app was designed and developed by LaPlante Management, a Zendesk Premier Implementation Partner and Partner of the Year.
LaPlante Management helps organizations design, implement, optimize, and extend Zendesk. Our work spans workflow design, administration strategy, dashboards and reporting, custom apps and integrations, and ongoing platform improvement.
We build our apps around practical needs we encounter in real Zendesk environments.
Need a custom Zendesk app, workflow, dashboard, or integration designed around your organization? Visit laplantemanagement.com to learn more.
Détails de l’application
Comment l’installer
Select Install and review the $10 USD per account/month plan and 14-day trial.
Choose your Zendesk Support account and review role/group availability as an administrator.
Open Super Duper Search from the navigation bar.
Search a permitted record or workflow and check its coverage before exporting.
Use Contact Support in the app for help.
The trial requires a payment card and bills automatically afterward unless canceled. Manage the subscription through Zendesk Manage Apps. Super Search is a separate free app; saved searches do not automatically transfer between installations.
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