Statuspage by Zenplates

View Statuspage components, incidents and maintenance events in Zendesk Support

This Atlassian Statuspage integration app ensures that agents have the latest information about incidents or service degradations at their fingertips.

Summary information is available at a glance and detailed information about components, incidents and maintenance events are just a click away. Agents can also send updates to customers from within a ticket by adding the current status of an issue or outage directly into a comment.

A list in the top bar allows agents to monitor critical outage information and proactively respond to service disruptions.

Feature overview

  • Manage one or more pages from your Statuspage account

  • View overall page status

  • View individual component and component group statuses

  • View the number of unresolved and upcoming incidents

  • View and filter the 50 most recent incidents by keyword or status (including resolved and postmortem)

  • View and filter the 50 most recent maintenance events by keyword or status (including completed and postmortem)

  • Click-through to pages and incidents on Statuspage

  • Add the latest incident information to a comment with the click of a button

  • Subscribe the ticket requester to email incident updates

Détails de l’application

Fonctionne avec
support
Ticketing System
Auteur
Zenplates
Version
1.0.0
Prix (USD)
Free 7-day trial, then $0.50 per agent, per month

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