OAPPS for WhatsApp Support
Easily link your WhatsApp Business account with Zendesk Support
1 reviews
Installations
58
Fonctionne avec
Support
Développeur
OAPPS LLC
Whatsapp Business for Support
With the app, you can utilize the official WhatsApp Cloud API to link multiple WhatsApp numbers to your Zendesk Support without any hassle.
Key features:
Connect via Cloud API or scan QR code WhatsApp Business app.
- Reply to your customer WhatsApp requests within Zendesk.
Multiple agents can serve customers simultaneously.
Your customers will be able to send you Text, Voice, Photos, Videos, Documents and locations.
Your agents can send back pictures and documents.
(MD only) WhatsApp group chats are supported
(MD only) Proactive 1:1 messaging for groups and contacts
(MD only) Support for shopping messages (orders and products)
No Suite is required, works with Support Legacy plans
Use macros, triggers, and ticket assignments the same way you used to work with e-mails
Utilize Zendesk SLAs and Explore reporting.
Please rate the app below or visit our help center.
Comment l’installer
Register as Meta Developer.
Enable 2FA for your Facebook account.
Create a Meta app.Go to developers.facebook.com > My Apps> Create App.Select the "Business" type and follow the prompts on your screen.
Or follow the complete guide in our help center
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Formules et tarifs
Leader
Free 14-day trial, then $99.00 per month
*5 WA lines * 50 K messages per month* Additional accounts option* Unlimited messages option
Essai gratuit