Receive enquiries and respond to Zendesk support tickets via SMS. Allow your customers to contact you on the go from anywhere. Setting up our Zendesk integration is very easy with our simple URL based connections.
√ Allow your customers to send enquiries via SMS √ Reply to tickets and have updates sent back to them as SMS √ Append text to inbound messages for tagging
How the Burst SMS Zendesk Integration works: http://support.burstsms.com/hc/en-us/articles/206376156