Relay.app

Relay.app is the easiest way to create a team of AI agents that work for you across Zendesk, Gmail, Notion, HubSpot and hundreds of other apps. Relay.app agents work for you proactively day and night and get better over time.

Relay.app agents do real work in your existing tools. Describe what you want done (or build it manually), and Relay.app turns it into a transparent, predictable workflow you can inspect and edit.

Teach your agents new skills in plain English

Describe what you want done and your Relay.app Agent turns it into a visual workflow you can inspect. Every step is explicit, so you always know what runs, in what order, and why.

Refine it by prompting changes or editing the flow manually. When it runs, you get a full task history so you can review exactly what happened.

Work with the apps you already use

Relay.app Agents do work in the apps your team already uses, with fine-grained control over what each skill can access and do. You decide what your Agent is allowed to do in each app. Limit data access to specific labels, databases, tables, and distinguish between read and write access.

Powerful AI, predictable workflows

Agents leverage AI for the things it is uniquely great at, like extraction, summarization, and content creation. AI steps are just another step in the workflow: they fit neatly into the same reliable, inspectable system as everything else.

Let Relay.app pick the best model for the job, or select a specific one to use. Relay.app has built-in AI actions for common tasks like extraction and summarization, plus more advanced capabilities like audio transcription, text-to-speech, and image creation.

A human in the loop when the stakes are high

Some tasks deserve human judgment. Turn on review and your agent pauses before high impact actions, then asks you to take a look. You can approve it, tweak it, or send it back for another pass. For example, review an email before it goes to a key customer, or approve any outgoing payment above $100.

You can enable Human in the Loop for any AI step with a single switch. You can also add manual approval and data entry steps anywhere in a workflow, so you and your team stay in control while the agent handles the busywork.

More info

Visit Relay.app's Zendesk integrations page for more details on the Relay.app Zendesk integration and for example workflows showing how to integrate Zendesk with many other popular apps.

Relay.app is SOC 2 Type II certified and GDPR compliant. Our privacy policy is available at www.relay.app/privacy.