Access the cloud based communication platform, RingCentral, for all your businesses inside Zendesk Sell through the extension. Simplify communication with the help of the various features of the extension. ####Applications
Send RingCentral Messages Go to any Zendesk Sell Contact, Lead or Deal. Click on 'Send RingCentral Message' beneath RingCentral SMS by Ulgebra. Select your SMS sender. Enter the message or insert a template. Insert Contact/Lead/Deal Fields, User Fields & emojis if required. Send the message.
Send Bulk Messages On the panel at the top of your Zendesk Sell account, click on the RingCentral icon. Click on 'Send RingCentral Message'. Select the sender and add the contacts required. Click on 'Add Recipients'. Select the country code and enter the contact number, Click on 'Add'. Similarly, you can add multiple contacts to send bulk messages. You can also enter a default country code and select the application of the country code. Enter your message or insert templates. Send the bulk message.
Incoming Messages Click on your profile within the extension interface. Here you can enable or disable incoming messages from RingCentral into Zendesk Sell. Click on 'Incoming messages' and select the module to which the new RingCentral contacts are to be added.
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