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Zendesk Startup CX Awards: Beatclub

Finalist for Innovation category


Company Headquarters

West Hollywood, California

Number of Employees


Company founded


Beatclub is a music platform dedicated to changing how music is created in today’s digital world. Founded by legendary producer Timbaland, the company is creating the world’s premiere all-digital global marketplace by connecting the creative community with record labels, music publishers, licensing companies, and independent artists. The subscription-based service provides opportunities to collaborate, get international exposure, and monetize faster with end-to-end creator tools and services.

Beatclub is also the first in the music industry to create a scalable artists and repertoire (A&R) team utilizing Zendesk. A&R team members use tickets to review and interact with creators who submit music for sync and partner brand opportunities. Zendesk’s ticketing system has helped streamline team workflows by making it easier to quickly listen to and shortlist submissions, create more efficient processes with automation and triggers, and leverage macros for faster responses.

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