EvaluAgent provides everything you need to evaluate, coach and engage agents. Use AI to automatically evaluate every Zendesk ticket and chat with an all-in-one Quality Management platform and integrated feedback, coaching and eLearning workflows
Reduce operational costs, increase sales, and deliver an enhanced customer experience by super-charging your quality assurance programme.
EvaluAgent is packed with all the features you need to drive improvements in your operation:
Our Zendesk Integration! With our Zendesk integrations you can now;