If you manage a Shopware online store, you can simplify your support with this integration app. Next to each Zendesk ticket, you will see every relevant piece of information (customer data, orders, status, tracking code) from Shopware about the ticket requester. All it takes is a few clicks to integrate the Zendesk App within your Shopware front end. Make it easy for your customers to submit a ticket directly from your store.
Please find more detailed documentation at: https://netzperfekt.de/shopware-zendesk-integration (german language). Please note: if you are using Shopware 6, please use the Zendesk app 'Shopware 6'
Any feedback is welcome: email@example.com