Strongpoint makes heavily customized enterprise software easier to manage, with industry-leading, award-winning tools for system documentation, impact analysis, change management, deployment and compliance. With it, everything from changing a customization to preparing for an audit can be simple and stress-free.
2.Group configuration. Create approval groups that can separate requesters from approvers
Tickets can be approved in Zendesk using our approval feature
Automated reconciliation of tickets in Zendesk and changes in NetSuite
Ability to pull customizations into Zendesk as the scope of changes
Specify Bundle ID as the scope of change
Automated Impact Analysis
Ability to synchronize with desired NetSuite account
Our Strongpoint integration for Zendesk helps customers to push Zendesk tickets into NetSuite as Strongpoint Change Request, enabling easy management of changes, seamless tracking of compliant changes and automate the reconciliation of change logs during audit.