ParcelPanel and Zendesk integration helps eCommerce brands to shorten time of answering questions related to "Where is my order?"
After a smooth installation, your support team can check order status right from your Zendesk Ticketing System, so they can easily handle customer's questions without clicking elsewhere for shipping details, a much more efficient and better post-puchase service.
ParcelPanel is the best tracking app specially designed for millions of Shopify merchants, driving customer loyalty and more sales by providing the best post-purchase experience. 800+ couriers supported worldwide, branded tracking page, proactive shipping notifications and much more… Get started free today
ParcelPanel app for Zendesk will display the associated shipments of the customer at the ticket view, including the following tracking information.
Tracking detailed info