Crowdin

Company Overview

Crowdin is a leading localization management platform that helps companies of all sizes reach global markets faster. Our mission is to democratize content by providing powerful automation tools and a collaborative environment for teams to translate software, documentation, and support content with ease and precision.

App Functionality

The Crowdin for Zendesk Guide integration simplifies the process of making your Help Center truly multilingual. Instead of manually copying and pasting articles, this app creates a direct bridge between your Zendesk Guide and Crowdin.

Once connected, you can pull your categories, sections, and articles into Crowdin, where your translators can work with a live WYSIWYG preview. After the translation is complete, the localized content is pushed back to Zendesk with a single click, perfectly formatted and ready for your customers.

Key Benefits:

• Automated Content Sync: Eliminate manual file exports by automating the flow of source text and translations.

• Visual Context: Translators see exactly how their text looks within the Zendesk article layout.

• Image Localization: Automatically replace images within articles with their localized versions.

• Efficiency: Use Translation Memory to reuse previous translations and reduce localization costs.

Data Disclosure

In accordance with Zendesk Developer Terms, please note that this integration requires access to your Zendesk Guide data to function. Crowdin will access and store your Help Center articles, categories, and sections to facilitate the translation process. We also access basic user profile information (such as your Zendesk URL and authorization tokens) to maintain the connection.

All data is handled according to our strict security standards. For a detailed overview of how we process your information, please visit our Privacy Policy at: https://crowdin.com/privacy