The Zendesk - Endpoint Central (formerly Desktop Central) integration comes with an entire gamut of enterprise IT management features that helps save time and boost productivity of IT Support.
ManageEngine Endpoint Central (formerly Desktop Central) is an integrated desktop and mobile device management software designed to help administrators manage their servers, desktops, smartphones, and other devices from a centralized location.
This tool is compatible with Windows, Mac, Linux OS platforms and helps automate regular desktop management routines like installing patches, distributing software, managing your IT Assets, managing software licenses, managing USB device usage, taking control of remote desktops, and more.
When you integrate Endpoint Central with Zendesk, you can:
all from the Zendesk console with a single sign-on feasibility.