Description
Configuration
Help Desk Migration takes the difficulty out of ticketing and data migration. Transfer your customer service data from any platform or data source automatedly into Zendesk (Zendesk import).
WHAT YOU MAY MIGRATE AUTOMATICALLY
- Tickets
- Contacts
- Users
- Companies
- Attachments
- Notes
- Custom fields
- Knowledge base
Need something special or non-standard for your help desk migration? Go for a Custom Migration Service and get a tailored migration process to your specific requirements.
PLATFORMS SUPPORTED FOR MIGRATION FROM
CSV files * Databases * Gmail * Outlook * Freshdesk * Freshservice * Help Scout * HubSpot Service Hub * Intercom * Jira Service Management * Kayako * Dynamic 365 * ServiceNow * Deskpro* Gorgias * HappyFox * Kustomer * LiveAgent * ManageEngine * Oracle Service Cloud * Zoho Desk* Re:amaze * Salesforce Service Cloud * SolarWinds * ServiceDesk Plus ** Spiceworks * SysAid * TeamSupport * Teamworkdesk * ConnectWise * N-able MSP Manager * Groove
and many more other customer service platforms.
Besides, Help Desk Migration offers Custom Data Migration that handles any feasible requirement for data transfer, huge volumes, onshore migration, enterprise service migration, instance merging, and more.
OUR BENEFITS
- Automated process or custom flow - you choose the most suitable for you
- Test drive Migration Wizard via a Free Demo or hand-pick records for your test migration using a one-time Demo with custom data
- Create custom fields while mapping and easily migrate them to Zendesk
- Match your support agents and groups
- Preserve relations between migrated records
- Easy fields mapping to control your
- Out-of-the-box customization:
- Migrate inline images as ticket attachments
- Add a new tag to migrated tickets
- Migrate language versions of your knowledge base articles
- Skip attachments to speed up the import
- Choose the best fitting support service package for a great migration experience and the expert stewarding you during this process
