Exotel Telephony App

Using this app you can manage your calls and SMSs within Zendesk tickets.

(21)
Preview image of app

UMS' Exotel Telephony App comes with features which helps your business by improving Agent’s productivity and provides you with CTI (Computer Telephony Integration) records within Zendesk for tracking, monitoring, auditing and training purposes. Comes with 15 days of free trial. Key Features: -Click to call -Call History -Click to SMS -SMS History -Incoming call popup with caller ID/ caller details -Create new tickets while on a call.

Key Benefits: -You can operate Exotel features from within Zendesk -Helps in improving Agent productivity -Call and SMS Logs within Zendesk helps in tracking, monitoring & auditing and for training purposes.

Détails de l’application

Fonctionne avec
Support
installations totales
10+
Auteur
UMS Tech Labs
Version
2.0
Prix (USD)
Free to install
See pricing details

Les applications s'installent directement dans votre compte.

Témoignages des utilisateurs

4.0

(21)

L’application est déjà installée ?

Nous sommes toujours à l'écoute de vos commentaires. Soyez la première personne à rédiger un avis.

Publiez votre application sur Marketplace

Découvrez comment publier votre application