Manage all your social media in one place. From finding prospects to serving customers, Hootsuite helps you do more with your social media. Hootsuite helps teams engage with audiences schedule content across multiple social networks like Twitter, Facebook, Instagram, LinkedIn, YouTube and Google+ from one secure web-based dashboard.
The Zendesk App for Hootsuite allows customer support teams to monitor and manage their social media channels and support tickets from one location in Hootsuite. Easily manage, create, edit and share tickets from one central location. Create 'twickets' from Twitter and tickets from Facebook posts, then manage them through to resolution from the Zendesk stream.
Key Features include: