Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ).

Nectar Desk is the Interactive Phone System and Call Center Software solution allowing SMEs to set their phone operations within 5 minutes with advanced functionality including: Autodialer, IVR, ACD, Real Time Advanced Call Analytics and a Rest Api.

Nectar Desk's Zendesk integration lets you automatically Create Zendesk tickets based on Call Activity

Call Activity includes:
- Voicemails Received
- Missed Calls
- Completed Inbound Calls
- Completed Outbound Calls

Completed Calls and Voicemail tickets will include Direct link to the recordings

If you have any inquiries about Zendesk Integration with Nectar Desk please email to zendesk@nectardesk.com