Side Tickets by LEAFWORKS

Create or link side tickets to main request and sync comments and attachments

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Preview image of app
Preview image of app
Preview image of app

Détails de l’application

Fonctionne avec
Support
installations totales
25+
Auteur
Leafworks
Version
2.0.1
Prix (USD)
Multiple plans available

Les applications s'installent directement dans votre compte.

Éditions et tarifs

Standard

Free 14-day trial, then $2.00 per agent, per month

  • Create and link side tickets
  • Push or pull comments and attachments between Zendesk tickets
  • Create and use Zendesk ticket templates in your side tickets to save time with repeating side tickets
  • Define ticket properties in the ticket templates
Premium

Free 14-day trial, then $5.00 per agent, per month

  • Pick & pack: Share content between tickets
  • Multi Ticket creation up to 20 side tickets simultaneously
  • Integration with “Select an address app” → Add email to Sideticket
  • Closed selection groups for requesters and assignees in direct ticket menu

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