Bavard is a no-code platform for easily building sophisticated, AI-based chatbots to power amazing customer experiences. Chatbots are future of support automation and Bavard provides a modern self-service solution to help your customers get answers quickly, 24/7, while also allowing more difficult cases to escalate seemlessly to live human agents.
Bavard chatbots can answer FAQs, perform automated dialogues, follow conversation flows, collect forms data, display images & videos, and connect to other platforms like Shopify, Zendesk, Facebook, and others. Conversations can be intercepted by live human agents at any time via the Bavard message center, and rich analytics helps you identify common customer issues and adapt accordingly. You can also easily add user utterances to the bots training data so it becomes smarter and smarter over time.
The Bavard integration for Zendesk allows Bavard chatbots to create Zendesk support requests on behalf of end-users.