Show Related Tickets

Shows related tickets

(1545)

The Show Related Tickets app analyzes your ticket subject, searches against all other tickets, and returns any tickets with matching terms.

The app enables your agents to quickly recognize and identify multiple incidents of the same issue. Then, agents can link all incident tickets to a problem ticket. A resolution to the problem ticket will be applied to all incident tickets, enabling your agents to tackle and resolve issues more efficiently and in a more organized manner.

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Détails de l’application

Fonctionne avec
support
Ticketing System
Auteur
Zendesk
Version
2.3.6
Prix (USD)
Free

Les applications s'installent directement dans votre compte.

Témoignages des utilisateurs

3.0

(1545)

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