Engaged by Mzinga

Create support tickets easily in Zendesk from your Engaged Customer Community.

Preview image of app

Enable peer-to-peer collaboration and provide a premium level of online customer service with a Social Customer Support Community powered by Mzinga’s OmniSocial Engaged.

Customer Communities are critical to a business’s overall customer experience. Customers and consumers can find the trusted answers they are looking for, direct from your website, mobile app, social networks, and search engines, without ever having to call for support. This results in reduced support costs and increased customer satisifaction.

When users ask a question in your Customer Community that requires a helpdesk ticket to be created, the OmniSocial Engaged integration with Zendesk allows permissioned Admins and Community Managers to create, update, and prioritize tickets quickly and easily.

Détails de l’application

Fonctionne avec
Support
Auteur
Dana Brunt
Prix (USD)
Free to install
See pricing details
Assistance
Nous contacter

Témoignages des utilisateurs

L’application est déjà installée ?

Nous sommes toujours à l'écoute de vos commentaires. Soyez la première personne à rédiger un avis.

Publiez votre application sur Marketplace

Découvrez comment publier votre application