LoopVOC

Uncover the common issues impacting customer satisfaction and retention.

Preview image of app

Customer feedback is growing at an overwhelming pace and SaaS companies are more than ever competing on their ability to respond. Without a complete view of the common issues impacting customers, companies are unable to proactively solve issues impacting the experience.

Loop is voice of the customer software designed to revolutionize the way SaaS companies collect, analyze, and respond to feedback from their customers. By combining natural language processing with a simple and affordable experience, Loop provides SaaS companies with real-time access to customer feedback insights coming through channels like Zendesk support tickets.

It's our mission to reduce reliance on expensive surveys by extracting meaningful insights from places where customers are already telling companies what they need on a daily basis (places like support tickets, sales opportunity notes, and online reviews), so customer success and marketing leaders can proactively identify issues impacting customer retention and satisfaction, and pivot company initiatives to address them.

Détails de l’application

Fonctionne avec
Support
Auteur
LoopVOC
Prix (USD)
Free to install
See pricing details

Témoignages des utilisateurs

L’application est déjà installée ?

Nous sommes toujours à l'écoute de vos commentaires. Soyez la première personne à rédiger un avis.

Publiez votre application sur Marketplace

Découvrez comment publier votre application