Custom non-automated Zendesk migrations

Hand made custom migrations from 30+ source systems to Zendesk. Ex-Zendesk employees. 650+ migrations.

Let's be honest.

If you do not have any custom requirements or custom mappings, if you do not have a problem with giving an automated service access to your data, and if you are looking for the cheapest way possibly to get your migration done, then we are NOT the best partner to work with. If your migration is simple and you just want to get your tickets migrated then another partner with an automated solution is the way to do.

We are the right migration partner in case any of the following points matches your requirements:

• If you have custom field mappings and custom value transformations
  
• If you need a staggered migration with one or multiple time sensitive go-lives
  
• If you would like to talk real people instead of dealing with algorithms
  
• Your data is confidential (we are the only partner with access to a dedicated Zendesk migration server, your data will never leave the Zendesk network)
  

Entities we have migrated in the past

• user & customer data
  
• tickets & cases with statuses
  
• side conversations
  
• ticket fields with custom mapping
  
• forums & knowledge bases, Guide content
  
• organizations & companies
  
• business rules, triggers & automations
  
• macros & text templates
  
• ticket and help center attachments
  

Until today we have successfully finished 650+ migrations from 30+ different source systems. We have profound experience of migrating data from source systems such as Salesforce, Kayako, Freshdesk, ServiceCloud, RightNow and many others. Our migration experts, all of them ex-Zendesk employees, will guide you through your migration and consult during every step. We will do as many test migrations as necessary until you are satisfied with the result and are available in all timezones, even on weekends for your final cut over migration.

Looking for a quote?

Feel free to use out migration scoping tool, it takes less than 2 minutes to answer.