Requires a Shipup account
The Shipup app for Zendesk Support improves your agents productivity by displaying order details and delivery information related to your customers right next to your tickets.
The application queries your Shipup account to find customers' details, recent orders and their delivery data. Stop wasting time looking for a tracking number or visiting the shipping carrier's tracking page to know what happened with your customer's delivery.
International carriers
UPS, USPS, Fedex, DHL, DPD, TNT, DB Schenker, Royal Mail, ParcelForce, Yodel, Canada Post, BPost, Cainiao, Honk Kong Post, Correos, Deutsche Post, OnTrac...
French carriers
Chronopost, Colis Prive, Colissimo, Fedex (FR), GLS, DPD (FR), Lettre Suivie La Poste, Mondial Relay, Relais Colis, TNT, Geodis...
New carriers can be added on request.
Les applications s'installent directement dans votre compte.