Exacctly is a cloud-based, AI-backed solution that will boost your support team's performance and increase your customers' satisfaction.

Exacctly provides an extensive set of useful tools such as:

• Automatic annotation of incoming support tickets,

  • Automatic ticket assignment based on configurable rules,
  • Reply suggestions based on ticket history,
  • Useful analytics to gauge support teams performance and customer satisfaction.

The Exacctly Zendesk Integration enables you to take advantage of a constantly learning AI within your Zendesk environment.