Secret Service
Create a Zendesk ticket with an Internal Note.
About this app
Quick way to create a new ticket with an Internal Note.
- Markdown is accepted in the Ticket Description.
Available in English and Spanish.
Détails de l’application
Comment l’installer
- To create a ticket, you will need:
Requester's email address.
Ticket Subject.
Ticket Description to submit as Internal Note.
- Edit ALL Triggers in your account that send notifications when the ticket is created. Add the condition
Ticket: Comment is... | Public(See image). Make sure to edit the ticket after it has been created.
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