Zendesk leads shift to AI-powered CX that delivers real outcomes
Outcome-based pricing is here — and Zendesk is leading the charge. 451 Research recently highlighted Zendesk the only vendor offering an outcome-based model for agentic AI in customer experience.
"The integration of agentic AI will likely lead CCaaS and CX software vendors to adopt more dynamic and outcome-focused pricing models, reflecting the value delivered through enhanced efficiency and customer satisfaction."
BENEFITS
Make customer service your competitive edge
Offer nonstop service
Shrink ticket queues with AI agents providing instant support to your customers and employees. Anytime, anywhere.
Get started in days, not months
Our AI agents are truly easy to set up, use, and scale. Plus they’re flexible—ready to work in any situation.
Trust every resolution
Stay in control with intelligent guardrails and full visibility. Monitor AI resolutions in real time and ensure quality with each interaction.
Act on real insights
Know how to get the best out of every AI agent. Closely monitor how your agents are performing with our robust analytics suite.
Innovation that drives real results. That’s the Zendesk AI effect.
