Les meilleures expériences client sont conçues grâce à Zendesk

Les meilleures expériences client sont conçues grâce à Zendesk

Zendesk products let customers connect with businesses on the channels they prefer. And it’s all managed in one place—so teams can track conversations and pick up where they left off. The result is a better customer experience, right from the start.

We are partnering with American Express® to help you connect with your customers on any channel. Get a one-time $100 statement credit by using your enrolled Card to spend a minimum of $200+ in one or more transactions online at zendesk.com/amex by 11/30/2018. See terms for exclusions.

Terms & Conditions: Enrollment limited. Must first add offer to Card and then use same Card to redeem. Only U.S.-issued American Express® Cards are eligible. Limit 1 enrolled Card per Card Member across all American Express offer channels. Your enrollment of an eligible American Express Card for this offer extends only to that Card. Valid online only. Excludes non USD or foreign currency transactions. Offer is non-transferable. Limit of 1 statement credit(s) per Card Member. Statement credit will appear on your billing statement within 90 days after 11/30/2018, provided that American Express receives information from the merchant about your qualifying purchase. Note that American Express may not receive information about your qualifying purchase from merchant until all items from your qualifying purchase have been provided/shipped by merchant. Statement credit may be reversed if qualifying purchase is returned/canceled. If American Express does not receive information that identifies your transaction as qualifying for the offer, you will not receive the statement credit. For example, your transaction will not qualify if it is not made directly with the merchant. In addition, in most cases, you may not receive the statement credit if your transaction is made with an electronic wallet or through a third party or if the merchant uses a mobile or wireless card reader to process it. By adding an offer to a Card, you agree that American Express may send you communications about the offer. POID: GBU5:0001

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We support you, you support your customers

  • Un service client personnel

    Gagnez la confiance de vos clients en leur offrant une assistance réactive et personnalisée sur les canaux qu’ils préfèrent.

  • Des agents vraiment productifs

    Donnez à vos agents les moyens de réussir, avec des outils efficaces pour la collaboration, la collecte d'informations et l'automatisation.

  • La satisfaction grâce au self-service

    Proposez à vos clients une assistance 24 heures sur 24, 7 jours par semaine, avec un accès facile aux réponses dont ils ont besoin, où qu’ils soient.

84 %

des entreprises veulent être un leader du service client, mais seulement 1 sur 5 propose véritablement une expérience client de qualité. Disposez-vous des bons logiciels pour aider vos clients ?

“Right off the bat, Zendesk Support was intuitive to use. It seemed more powerful and robust than other online support solutions, and it had been rated very highly in reviews.”

Joe Harrow

Director of Customer Service at Groupon

Plus de 200 000 entreprises utilisent Zendesk

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  • USC
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  • Box
  • FCC
  • Uber
  • Shopify
  • Groupon

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