Websays is a Social Listening and Natural Language Processing tool which connects with different ticketing systems and provide advanced services for a Contact Center 4.0.
Websays is a Social Listening and Natural Language Processing tool which connects with different ticketing systems and provide advanced services for a Contact Center 4.0. From connecting Twitter, Facebook, Instagram and Youtube with full coverage (posts, tweets, comments, replies, direct messages) for your Owned Authorised Channels, to adding external conversations from Reviews sites that simply mention your brand, including manual or automated preselection of what mentions create tickets based on semantic rules or sentiment.
Services proposés
Implementation
Development Services
Training
System Integrator
Régions
Global
Type de partenaire
Solution Provider
App Developer
Implementation Partner
Business Service Provider