Ticketing system wiki
Make your ticket system Wiki smart
Wiki knows everything. They’ve built a collaborative platform that is continually learning and updating itself—making it easy for us to find just about anything. When you use Zendesk Support’s ticketing system it can have a wiki-style knowledge base attached to it. Setting your business apart from the competition. It’s just like building a help center for your customers—automatically.
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- Customers or users to add their request for support to the web page and automatically generate a customer service ticket
- A shared inbox for all customers’ questions and concerns
- Organization of issues as they are reported
- Tracking of records until the issues are resolved
There’s more where that came from. Become Wiki smart.L'expérience est primordiale.
Ce n’est pas tout ce que nous avons à dire à ce sujet. Regardez ci-dessous.
The benefits of a ticketing system wiki are almost unlimited. Learn more about how it can help you give your customers the best support: