Mobile Customer Support

Mobile customer support

Mobile tools to support customer relations

A happy customer service agent makes for a happy customer. Why not give them the tools to keep their spirits bright? Zendesk Support does just that.

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Zendesk Support streamlines customer service operations with tools that save time. This system for tracking, prioritizing, and solving customer support tickets keeps everything in one place, for better customer conversations. Whether your customer contacts you via email, social media, chat, phone call, text, or mobile message, Support unites conventional and emerging channels.

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Support facilitates good customer relations with:
  • Multilingual - dynamic applications of macros, automations, triggers, and knowledge base articles in over 40 languages
  • Multibrand - a single help desk for support management of multiple regions, brands, or products
  • Mobility - native mobile apps allow agents to take their help desk on the road
To recap, Support keeps all of your customer information in one location, making communication between you and your customers more efficient, personal, and relevant.

Étapes suivantes

Help your teams track customer conversations so that it's easy to pick up where they left off. Request your free trial of Zendesk Support today.

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