Inquiry ticketing system

Do you need a hand?

Customer service. It's the lifeblood of any organization. If you don't offer it, or don't understand how to respond to inquiries quickly and satisfactorily, somebody else will. Let Zendesk Support be your helping hand.

The inside scoop

Zendesk Support offers more than a inquiry ticketing system. We offer a support system that helps you help yourself. Our ticketing system is beautifully simple. Everything lives in a single location so that communication is efficient, relevant, and highly personal. Use Support for everything from inquiries, tracking, prioritizing, and solving customer support tickets.

Zendesk Support's ticketing system example

Best practices

A little less talk and a lot more action. With multi-channel ticketing systems on email, web forms, chat, phone, and mobile, there are multiple ways for your customers to reach you on the channel they love the most.

Build trust with customers by offering responsive, personalized, support. IT teams can effectively track problems, trouble tickets, changes, and assets while still bringing great service to their best customers—other employees. Set agents up for success with effective tools for collaboration, information gathering, and automation.

The proof is in the pudding

Zendesk Support is intuitive, built with customer support agents in mind. Set-up takes days, not months, which means less training for agents and happier teams overall. See how it works—get a demo now.