Salesforce Service Cloud Alternative

Salesforce Service Cloud alternative

Uncover Zendesk, a Salesforce Service Cloud alternative
Explore an alternative to Salesforce Service Cloud that built with the agent in mind. Zendesk works with Salesforce so you can have the best of both worlds: a 360 degree view and an omni-channel customer experience.

We believe that working together is better

Zendesk Support has been built from the ground up with one single goal. Make it right. We use our own product with our own customers and, they interact with us, helping us understand what's working and what isn't.

Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Our cloud service scales to handle complex workflows, your multi-branded enterprise, and the dynamic growth of small businesses.

By building Support from the ground up it enables us an exceptional user experience, a lower TCO and our free trial highlights the speed and agility of deployment.

Keep your relationshapes tip-top

Relationships with customers can be complex but the tools to manage them shouldn't be. Every Zendesk product is designed keep your relationshapes, in tip-top shape during both good and bad times.

The marks of our products are designed to represent relationships. Each is made of two simple shapes. They can do anything together: talk, walk, fight, agree, annoy, support, love. Each product is designed to stand alone or work together so you always have the best fit.

Customer service for omni-humans

Build trust with customers by offering responsive, personalized support on the channels they prefer. Support boasts a simple interface for users so they can see everything in one spot.

Powerfully productive agents

Set up agents for success with awesome tools for tracking, collaboration, and automation. The ease of set up enables you to get set up and running today.

Take your help desk to-go

Native mobile apps make TCO lower and helps agents respond to customer requests even when they're away from their desks.

Explore Zendesk Support, a cloud-based alternative to Salesforce Service Cloud — free.