Creating a great customer experience in any language
Providing a localized product is just one part of serving your customers in their preferred language—to create a great customer experience, you also need to support them in that language. Watch this 20-minute webinar where Customer Success Manager, Andrea Saez shares how the Amilia team creates a seamless multilingual experience for their customers. She'll show us how they create both English and French content for their customers, as well as how they promote it, so that their customers can find the answers they need on their own. And when customers need a little extra help, Andrea's team has set up powerful workflows to ensure the right ticket gets to the right agent.