Link Synchroteam jobs to Zendesk tickets using a custom field that contains the Synchroteam job ID. The sidebar app will display the job details and will allow you to update, schedule, cancel and validate jobs from within the Zendeks ticket.
Synchroteam is a cloud-based field service management solution that helps businesses to efficiently manage their mobile workers. Some of the features include: dispatching, scheduling, inventory management, GPS tracking and reporting.
This application was developed by AVH Technologies LLC (Synchroteam partner) and allows for the integration between Zendesk Support and the Synchroteam field service application.
You do need a Synchroteam subscription for this integration to work.
You can sign up for a free Synchroteam trial here (you have to sign up prior to installing the application).
Visit our website avhtech.com to learn more.