SupWiz Chatbot, Emailbot or Voicebot
Faster replies and in-depth analytics with SupWiz' omni-channel AI bots
"We are very satisfied with the bots - they make it possible to give our customers fast and consistent responses." - Pernille Sønderlund, Team Manager at TV 2
SOME OF THE FEATURES THAT MAKE SUPWIZ AI BOTS GREAT:
Solve customer queries fast with increased service quality Your customers expect fast and reliable support that is convenient and consistent. Whether it's a Chatbot, Emailbot or Voicebot, SupWiz AI helps your customers 24/7 in any language and ensures accurate answers tailored to your specific business and users.
Automate tasks to the benefit of both customers and agents SupWiz bots solve your customers' queries without human interaction such as resetting password and checking account status. When handover is necessary, we can summarize and present suggestions to agents. A win-win situation because your customers get quick answers, and your agents can spend their time on more demanding tasks.
Bot Analytics Get consistent in-depth data insights with automatic categorization and routing, plus analytics showing, e.g.:
Bots built on explainable AI (XAI)
About SupWiz SupWiz is one complete AI platform for automating and assisting with customer service across all communication channels. Our AI platform is comprised of chatbots, ticket routing, email-sorting, knowledge article matching, and much more. The solutions are also appropriate for large organizations and public institutions with high data security standards.
"SupWiz AI has delivered fantastic and concrete results, and today helps thousands of customers in their support dialogue with us." - Head of Business Intelligence at Group.one
Thousands of agents across different industries use SupWiz' AI solutions, benefiting millions of end-users in multiple languages. Learn how SupWiz powers great customer experiences.