Allemagne
Job Openings
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Web Developer, EMEA
We are looking for a talented web developer to work across the websites and microsites serving our EMEA markets. You will be an integral part of the EMEA marketing team and working very closely with our fantastic HQ web marketing team.This position requires a “maker” mindset. You should be comfortable building pages to spec quickly and cleanly but you should also be able to run a web project from start to finish. You should have an eye for design, sharp development skills, and an analytical mind.Responsibilities:
- Create and test new pages or features launching on the European marketing domains (.de, .es, .co.uk … and campaign microsites), including integrations with marketing automation, CRM, analytics, and other systems.
- Discover, diagnose and resolve issues as they emerge (or even better: before they do) on the EMEA websites, as well as on the .com detail any risks and assumptions.
- Participate in architecture and technical discussions with web engineers based in the headquarters.
- Collaborate with marketers, designers, content specialists, and engineers in a fast-paced environment.
- Help align projects from concept through development, QA, staging, and production deployment.
- Execute A/B tests on our EMEA web properties to prove or disprove hypotheses and improve conversion rates.
Skills we are looking for:
- A minimum of 2 years experience with HTML5, CSS3, JavaScript, DOM scripting, and jQuery in a production environment.
- Experience creating and managing web pages and web page templates in a content management system (Wordpress preferred).
- Experience with cross-platform, cross-browser development.
- Git / Github experience, comfortable handling complex merges with frequent regularity.
- Expert knowledge of performance optimisation and how it impacts user behaviour and conversion.
- Hands-on experience with web optimisation tools (Optimizely preferred).
- Adept at turning wireframes and mockups into HTML / CSS with a working knowledge of Sketch, Photoshop and Illustrator.
- Knowledge of a full web technology stack (NodeJS knowledge would be nice but not a requirement).
- Experience with an end-to-end library testing frameworks.
- Experience with Puppeteer, Nightmare, or Phantom would be welcome but not an absolute requirement.
- Excellent verbal and written communication skills.
- You are fluent in German (native speaker preferred) and English.
- Passion for design, user experience, marketing, and information architecture.
- Bachelor’s degree, computer science preferred.
Personality and Soft Skills we are looking for:
- You will be a key member of our team, so we are looking for someone vibrant, warm, empathetic, collaborative, with communicative energy.
- You have excellent great problem-solving skills.
- You are intuitive and analytical.
- You will be the kind of person who can think big, get stuff done and has fun.
- You have strong verbal and written communication skills. Don’t worry, you won’t be asked to write novels. But you will need to communicate clearly to (and be understood by) different types of audiences within the company (technical and non-technical).
- The role is very varied, which makes it fun and interesting, hence you will be able to balance big projects with small day to day tasks.
- You are able to manage multiple projects simultaneously. Don’t worry, you will get guidance and support from your management team.
#LI-MG1The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.Senior Account Executive, Germany (Cologne)
We are seeking a high-performing Senior Account Executive to be based in Cologne. This person will be responsible for creating, managing and closing opportunities within a territory (DACH region). This person must demonstrate all the behaviours associated with a high performance sales culture, specifically prospecting for new business, upsell and cross-sell within our extensive install base and delivering results against a quota.Responsibilities
- Exceed activity, pipeline, and revenue goals on a quarterly basis
- Continually build pipeline of new business, upsell, and cross-sell opportunities
- Become an expert on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers
- Develop and manage relationships with prospects and accounts in your territory
- Demonstrate and sell value to key stakeholders within the accounts during fast moving as well as complex sales cycles
- Work in a team-selling environment with an experienced Strategic Account Executive and apply appropriate resources to opportunities.
- Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
Requirements
- Experience selling to director/VP level leaders
- 5+ years of software selling experience; SaaS experience preferred
- Outbound prospecting experience a plus
- Consistent track record of success vs quota
- Technically savvy; thorough understanding of a related technology
- Proficiency using Salesforce.com
- Skilled in virtual presentations, online web demos, remote sales processes
- Exceptional verbal and written communication skills
#LI-JM1The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.Senior Account Executive, Germany (Frankfurt)
We are seeking a high-performing Senior Account Executive to be based in Frankfurt. This person will be responsible for creating, managing and closing opportunities within a territory (DACH region). This person must demonstrate all the behaviours associated with a high performance sales culture, specifically prospecting for new business, upsell and cross-sell within our extensive install base and delivering results against a quota.Responsibilities
- Exceed activity, pipeline, and revenue goals on a quarterly basis
- Continually build pipeline of new business, upsell, and cross-sell opportunities
- Become an expert on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers
- Develop and manage relationships with prospects and accounts in your territory
- Demonstrate and sell value to key stakeholders within the accounts during fast moving as well as complex sales cycles
- Work in a team-selling environment with an experienced Strategic Account Executive and apply appropriate resources to opportunities.
- Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
Requirements
- Experience selling to director/VP level leaders
- 5+ years of software selling experience; SaaS experience preferred
- Outbound prospecting experience a plus
- Consistent track record of success vs quota
- Technically savvy; thorough understanding of a related technology
- Proficiency using Salesforce.com
- Skilled in virtual presentations, online web demos, remote sales processes
- Exceptional verbal and written communication skills
#LI-JM1The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.
Marketing
Sales & Sales Leadership