Client Collaboration Portal
Bringing agents and customers together on a client collaboration portal
Clients are going to get together and discuss product or issues. Feedback forums, social media, and online review sites make it extremely easy to do so. However, when clients collaborate on outside sites, agents are robbed of the ability to assist with issues, or even identify areas for improvement. That’s where Zendesk Guide comes in.
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- Provides moderated discussions – ensures visitors stay on topic and allows for support teams to provide help as needed
- Provides full design control – ensuring a warm and inviting place to be
- Allows for posts to be sorted or followed, keeping users up-to-date
To find out more about how Community is providing a client collaboration portal that promotes a better experience for everyone, request your free trial today.L'expérience est primordiale.
Ce n’est pas tout ce que nous avons à dire à ce sujet. Regardez ci-dessous.
There’s plenty of information about client collaboration portals and self-service options. Read these resources to learn more.