Community engagement software
Unite agents and customers with branded community engagement software
The community is going to engage with one another. Uniting on social media, online review sites, or feedback forums is easy. However, not as easy is keeping track of those conversations when they take place off of your site. How can you offer assistance if you don’t know what’s being said? Zendesk Guide can help.
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- Offers full design control – ensuring a warm and inviting place to be
- Moderates discussions – ensure visitors stay on topic and allow for support teams to offer help as needed
- Allows posts to be sorted or followed, keeping users informed on the latest updates
To learn more about Community and how it’s joining like users with informed customer service agents, thus providing a better experience for everyone, request your free trial today.L'expérience est primordiale.
Ce n’est pas tout ce que nous avons à dire à ce sujet. Regardez ci-dessous.
There’s plenty of information about customer platforms and community engagement software options. Read these resources to learn more.