Big data customer analytics
Let Your Data Be Your Guide
Building a better customer experience is easier when you have instant access to the customer analytics that matter to your company. Big data customer analytics should quickly provide a deeper understanding of your customers and business that comes along with it.
Zendesk Explore helps you bring together data from every step of that journey—across every Zendesk product, data source, social media, file, database, or app, so you can understand and improve the customer experience.
Profitez des avantages
Une solution qui tombe à pic
- Feed your application or your Zendesk product valuable content from other sources
- Fusionnez les données Google Analytics pour optimiser le self-service et réduire le nombre de tickets récurrents
- Measure customer service to ensure your team is keeping customers happy
- Integrate Salesforce technology to measure the support team’s impact on sales, marketing, and revenue
Les possibilités de Zendesk
Big data. Technology. CX. Social Media. Customer Analytics. All these things are dependent on the other. Today is your data.Take Explore for a spin.
Ce n’est pas tout ce que nous avons à dire à ce sujet. Regardez ci-dessous.
There’s a lot more where this came from. Keep exploring the world of customer service and big data customer analytics.