Zenesk Embeddables reduce unnecessary back and forth by serving the right information at the right time in the right place. This combination of seamless customer service and a streamlined workflow makes support more efficient and frees up the resources businesses need to grow.
Bring customer service directly to your customer
Embeddables allow businesses to put help right at their customers’ fingertips. With Embeddables, companies can reach out and offer support, provide information, or start a conversation. And because it’s so seamlessly integrated into the mobile app or web page, the experience feels magical.
Upgrade to an embeddable form builder
Les Zendesk Embeddables sont une combinaison du Web Widget et des Mobile SDK pour Android et iOS. Ils permettent aux développeurs d’incorporer les fonctionnalités Zendesk (centre d’aide, chat ou tickets) directement à n’importe quel appareil, application ou site Web. Cela contribue à une image de marque cohérente, accroît l’efficacité des interactions d’assistance et réduit au minimum les frictions côté client.
Zendesk Embeddables documentation
Bring ticket submission, knowledge base, and live chat natively inside your mobile apps, your website, or product with Zendesk's mobile SDKs and Web Widget. Gain access to core product functionality in a matter of minutes.
Our mobile apps team has built native iOS and Android SDKs with developers in mind. Submit a ticket directly from your app without needing to go through the email composer, create a user, display knowledge base articles, and much more.
Bringing you the context you need
Never wonder what browser your customers are using, or even what version of iOS or Android is running on their device. Our Web Widget and native Mobile SDKs will pick up on that and allow you to leverage that information in Zendesk Support and Zendesk Chat, meaning more context for your agents and faster resolution.